Prevent fraud by knowing exactly how to spot it before it happens! If an offer looks too good to be true — quick, easy money offers, unsolicited job offers on social media, or voice calls and text messages asking for login credentials — it’s probably a scam. Follow these simple steps to stay safe from […]

Prevent fraud by knowing exactly how to spot it before it happens! If an offer looks too good to be true — quick, easy money offers, unsolicited job offers on social media, or voice calls and text messages asking for login credentials — it’s probably a scam.

Follow these simple steps to stay safe from fraud.

HOW TO PREVENT FRAUD

1. STOP AND ANALYZE THE SITUATION

Is the seller, company, charity or organization credible? Contact the local or state consumer agencies to verify the legitimacy of the company. Verify the phone number on the company’s website.

2. NEVER GIVE OUT YOUR PERSONAL INFORMATION

Scammers can email or call asking you to verify your personal information. Do NOT give them any information. Most reputable companies will not initiate contact to ask for your information.

3. CONTACT YOUR FINANCIAL INSTITUTION IMMEDIATELY

If you’ve given out your personal information, time is of the essence. The sooner you contact your financial institution, the better.

TELLTALE SIGNS OF FRAUD

If you find yourself in one of these situations, stop before you give out your personal information.

  • You’re asked to take immediate action
  • You’re promised quick, easy money
  • You’re not given ALL of the offer’s details
  • Unusual transactions on your accounts
  • Email confirmations of a purchase that you didn’t make
  • Bills from companies that you’ve never had business with
  • Unsolicited emails from charities or companies
  • Emails or social media messages with typos and no logos
  • International debt collection
  • Fake family members asking for money
  • Job offers that you didn’t apply for
  • Strangers asking you to wire transfer money
  • Fake text messages used to alarm the public
  • Door-to-door scammers pretending to be public health employees

SET UP FRAUD TEXT ALERTS

Signing up for text alerts is an added layer of security on your accounts so you can protect yourself from fraud and stay on top of large deposits or withdrawals, loan payment reminders, and balance updates.

  1. Log in to GECU Online Banking.
  2. Click on “Text and Fraud Alerts.”
  3. Choose “Text Alerts.”
  4. Click “Add an Alert.”
  5. Choose from …
    a. Accounts — balance update
    b. Activity — low balance, high balance, large withdrawal, large deposit or check cleared
    c. Reminders — loan payment due, loan payment overdue, maturity date or personal message
  6. Follow the prompts and make sure to activate your new alert.

Visit the GECU Fraud Resource Center at gecu.com to learn more. If your information has been compromised, call GECU immediately at 915.778.9221, toll-free at 1.800.772.4328.