The Volunteer Income Tax Assistance program is dedicated to helping you get the most out of your tax refund and that starts with free tax filing! VITA’s certified, bilingual volunteers have been helping qualifying families file their taxes free of charge since 2014 and they could help you next. Sit face-to-face with your tax preparer […]

The Volunteer Income Tax Assistance program is dedicated to helping you get the most out of your tax refund and that starts with free tax filing!

VITA’s certified, bilingual volunteers have been helping qualifying families file their taxes free of charge since 2014 and they could help you next. Sit face-to-face with your tax preparer at any of our locations throughout El Paso to ask any and all questions that you have. Or you can even file your taxes online!

This year, we relocated our sites at the GECU Operations Center and GECU Community Development to a new location with convenient parking, a spacious interior and more volunteers that are ready to help you.

GECU VITA SITE AT EASTRIDGE PLAZA

Next to At Home Décor Superstore
(New Mexico tax filing available)
1220 Wedgewood Drive, Suite 2
El Paso, Texas 79925
January 27–April 15 (Closed February 17)
Monday–Thursday: 5–7 p.m.
Saturdays: 9 a.m.–3 p.m.

We’ve helped our community receive more than $78.6 million — you, too, could do more with your tax refund with VITA’s help. Don’t delay! Service is first come, first served.

Find another VITA site near you and see the dates and times by visiting freetaxeselpaso.org or dialing 211.

WHAT TO BRING**

  • Original and current proof of identification (photo ID) for you and your spouse (VITA is unable to file taxes for married couples that are filing separately)
  • Original Social Security cards for you, your spouse and dependents, or a Social Security number verification letter issued by the Social Security Administration
  • Birthdates for you, your spouse and dependents on the tax return
  • Wage and earnings statements (W-2, W-2G, 1099-R, 1099-Misc. forms) from all employers
  • Interest and dividend statements from banks (Form 1099)
  • A copy of last year’s federal and state returns, if available
  • Proof of bank account, routing and account numbers for direct deposit
  • To file taxes electronically on a Married Filing Jointly tax return, both spouses must be present to sign required forms
  • Total paid for day care provider and the day care provider’s tax identifying number, such as their Social Security number or business Employer Identification Number
  • Forms 1095-A, B or C, Affordable Health Care Statements
  • If you’re an identity-theft victim, bring your current IRS PIN letter
  • If you do not have a Social Security number, an official Individual Taxpayer Identification Number (ITIN) assignment letter may be used for you, your spouse and dependents
  • Official proof of foreign status if applying for an ITIN
  • Copies of income transcripts from IRS and state, if applicable

VITA QUICK FACTS

Online Self-serve Tax Preparation

  • The Free Tax Assist program is an online program that began in 2014 in the El Paso community brought to us by the IRS.
  • The Free Tax Assist program offers free online self-tax preparation to taxpayers that earn $69,000 or less.
  • The taxpayer can select the online tax vendor of their choice, free of charge.
  • IRS-trained volunteers are available to help answer questions via phone or email.

Face-to-face Tax Preparation

  • The VITA face-to-face option began in 2003.
  • Taxes are filed free of charge by IRS-trained volunteers.
  • Taxpayers who earn $56,000 or less qualify for this tax assistance program.
  • The VITA program offers a face-to-face meeting with a trained tax preparer at many locations throughout the El Paso area. Dial 211 for site locations and hours.

Earned Income Tax Credit

  • Earned Income Tax Credit is a federal tax credit for low- and moderate-income community members.
  • This credit supports working taxpayers and helps offset federal payroll and income taxes.
  • This tax credit may help taxpayers get an additional refund.
  • Those with low-to-moderate income who work or own their own business with annual incomes up to $56,000 qualify for this service. Other requirements apply. Ask a VITA volunteer to see if you qualify.
  • Tax preparers can do a three-year lookback and the taxpayer can receive thousands of dollars in a refund.

*For qualifying households.
**Please visit freetaxeselpaso.org for updates before visiting a location and for a complete listing of what to bring. Tax filing for Married Filing Separate, Out of State, Rental Properties or Self-Employment Income with expenses of more than $25,000 is not supported with VITA. Copies of Social Security cards, IDs, ITINs or previous tax returns will not be accepted.